COVID-19 Update

Hello,

Following the most recent government guidelines on COVID-19, we would like to reassure you that we remain committed to providing the service and support that our clients have come to expect. The nature of our business infrastructure has enabled our staff to work remotely without any disruption to our service levels.
We are following the Government and Public Health England advice, along with monitoring our sickness absence very closely.

• We have flexible resourcing in place which allows us to maintain our levels of service throughout an emergency such as COVID-19.
• Video and phone conferencing are available to all our staff members, and we encourage virtual face to face communication between our team and with our clients where possible.
• Our privately owned servers are secure. Our hosting SLA is unchanged.

As the information and guidance are frequently changing, we will keep you updated on any changes to the above.

If you would like to discuss how we can help you make the most of your digital presence in this challenging time, please contact our client services team on their usual email addresses. In addition we’d like to remind you of our specific contact email addresses.

For website & hosting support: support@fingo.co.uk
For accounts queries: accounts@fingo.co.uk
For new business enquires: hello@fingo.co.uk

Please do not hesitate to contact me with any questions.

Best wishes.

Dionne White
Client Services Director
dionne@fingo.co.uk